Contact support
Email support@yourdomain.com with the email address on your account and a short description of the issue. Do not email full payment-card numbers or other unnecessary sensitive information.
Email supportCommon topics
Automatic mileage is not recording
Check that location permission is enabled for the mileage feature, battery or background restrictions are not preventing the feature from running, and the app is updated. Manual mileage entry should remain available if automatic location tracking is unavailable.
A receipt is missing
Open the related expense and attach or retake the receipt image. If the business has already submitted or locked the record, contact your administrator.
I need a copy of my records
Use available report/export features or ask your business administrator for the relevant mileage, expense or receipt report.
I want to delete my account
Visit the Delete Account page for instructions.